“Management is the #1 reason why people stay, and it’s also the #1 reason people leave a job.”
Are you struggling to create an environment that promotes employee loyalty and retention? On this week’s episode, Clint Pulver, professional keynote speaker and author of the upcoming book “I Love It Here” provides our listeners with tips on how to do just that!
Over the last few years Clint has worked as an “undercover millennial” collecting data and research from more than 181 organizations and over 10,000 employees. He walked into organizations looking like an average customer and asked the first employee he saw “What’s it like to work here?”. The employees he encountered told him the good, bad, and ugly and this allowed him to collect authentic data and discover emerging trends into what makes employees happy.
The magic of his research was found when employees said they loved their work. The organizations with happy employees were able to create an environment where employees didn’t just survive, but one in which they thrived! Management and leadership in these organizations worked to build relationships with their employees and served as mentors by exhibiting these 5 key characteristic traits:
- Confidence
- Credibility
- Competence
- Candor
- Caring
“No significant loyalty will ever happen without significant connection,” so listening to your employees is also very important. Start with the “rock stars” in your department and give them a “status interview” by asking these 3 questions:
- What can I do as your manager to keep you here?
- What’s getting in the way of your success at work?
- What can I do to help you get there?
Your employees will tell you more than anybody how you can be better…and you will be amazed at what you learn!
Contact Info:
Pre-order Clint’s book “I Love It Here” on Amazon:
Guest Bio:
Clint Pulver is a professional keynote speaker, author, musician, pilot, and workforce expert. Known as the leading authority on employee retention, Clint has transformed how corporations like Keller Williams, AT&T, and Hewlett Packard create lasting loyalty through his work and research as the Undercover Millennial. He has been featured by Business Q Magazine as a “Top 40 Under 40,” and, as a professional drummer, he has appeared in feature films and on America’s Got Talent. In 2020, Clint won an Emmy Award for his short film Be a Mr. Jensen, which tells the story of how a single moment in time—and one particular mentor— can change the course of a life.