With over a decade of experience, Heather Blume is the Imagination in Charge of Behind the Leasing Desk Consulting Services. She specializes in meeting the need of multi-family clients.
Listen in to learn more about:
-The Arc theory/model that Heather’s works by, and how that has played into employee performance, turnover, etc.
-How honesty, support, and clear expectations are huge factors in keeping employees engaged and happy
-How impactful making an employee feel heard, and asking them the things they’re wanting can be in regards to the type of talent you’re recruiting and keeping