Episode 71: Expectations of Around-The-Clock Leasing – Kitty Callaghan

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“Let’s get out of our minds… and think like a customer – what matters to them?”

Another episode we recorded live from the 2021 AIM Conference features Kitty Callaghan, VP of Marketing at Wasatch Property Management! Kitty joined us to talk about the new process of around-the-clock leasing and the implementation of charging stations for tenants. She explains how technology, while it can never replace people, can be utilized to make the customer experience smoother and the employees job simpler. Kitty also discussed the opportunity the multifamily industry has in installing charging stations at their properties, helping draw in an even greater pool of tenants. Take a listen and learn more on how technology can be utilized in the best ways to effect the best outcomes for employees and customers alike!

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