Today we are joined by Ellen Thompson, digital marketing expert and Founder and CEO of Respage and Results Repeat! She discusses the stigmas of automation and how those stigmas are steadily being broken in the multifamily industry. She also highlights the advantages of automation in terms of the overall customer experience. Ellen shares the technological side of automation as well, explaining what’s needed for a chatbot to be successful.
Today we are joined once again by Steve Wunch! Steve discusses the ins and outs of what it takes to be a speaker and to reach your audience. He provides tips and tricks for people who are afraid of public speaking but still want to deliver messages that they care about. It’s all about having passion for your topic and being confident in your knowledge of it!
Today we are joined by Peter Jakel to discuss crisis management within the multifamily industry. Peter expands on the importance of having a crisis management plan in place for not only the residents’ sake, but also for the benefit of the property and its image. He also shares how crisis management can potentially help avoid future conflicts and issues by addressing them early. Take a listen and hear this and so much more!
Today we are joined by Ed Wolff to discuss the growing trend of deposit-free apartments. Ed is the Chief Revenue Officer for LeaseLock, the only company who provides lease insurance for the multifamily industry. In lieu of hefty and troublesome security deposits, LeaseLock provides a means for renters to pay smaller, more affordable monthly fees while providing customizable coverage for multifamily owners. Take a listen and hear all about how LeaseLock operates!
Join us in celebrating 100 episodes!!! In this episode, we share some of the most impactful messages and ideas we’ve heard while recording this podcast. We’ve learned a lot over the past 2 and 1/2 years and can’t wait to continue being an avenue for connections and voices in the multifamily industry! Thank you to all our listeners for continuing to support us, we can’t do it without you!
Today we are joined by Mary Stewart Malone to discuss what true grit looks like in an entrepreneurial sense. She talks about her own personal journey to finding the will power and grit she needed to succeed in an environment that wasn’t catered towards her. She also shares some ways of seeking out employees that demonstrate true passion and drive to do their best, grow, and help shape the business they’re in.