Episode 126 – Resident Happiness Using Rewards

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Everyone loves rewards, especially when they get them for doing things they do every day. Multifamily loves the idea of rewards but doesn’t know that simply rewarding positive behaviors like on-time rent payments and lease renewals is a great way to boost resident satisfaction. Ron Klein, Head of Product for Domuso, joins hosts Matt and Courtney to discuss how rewards programs create happy residents by growing the appeal of a property, increasing on-time payments and reducing turnover.